Principal Analyst - Ecommerce

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The Role:
Join Whole Foods Market and become a data-driven innovator! As a key member of our analytics team, you'll harness the power of data to shape the future of our business as you dive into diverse data platforms and cutting-edge tools to uncover valuable insights that drive real change. You'll create automated reporting systems, allowing teams and business to make quick, informed decisions impacting performance for our stores, products, and processes. From influencing company-wide strategies to identifying exciting new opportunities in ecommerce planning, your analytical skills will have a direct impact on our success. If you're passionate about turning numbers into actionable solutions and want to be at the forefront of retail innovation, this role at Whole Foods Market is your perfect next step!

The Team:
We're a collaborative group of operational analytical minds who support WFM's growth through data-driven insights. Our team values creativity, continuous learning, and shared success as we work together to enhance our retail operations.

"This role is based in Austin, TX, with an expectation of being in the Store Support office five days a week and must be willing to travel up to 25%."

Responsibilities:

• Solves the most complex and ambiguous analytical projects on a company-wide basis.

• Engages with senior leadership to identify and define business critical process improvements.

• Acts as an advocate for the value and business impact of Business Analysis projects / outcomes to the organization.

• Develops project plans and schedules, including task assignments, resources, milestones, review points, and reporting requirements.

• Consultatively delivers data-generated insights and recommendations with the potential for transforming business direction and decision-making.

• Works with leadership to shape and drive the future direction of WFM retail concepts and practices.

• Develops new metrics to track the business and uncover previously unforeseen trends.

• Remains current with industry, process, and technology state-of-the-art.

• Leads functional continuous process improvement by recommending enhancements and identifying new tools and technologies.

Skills:

• Demonstrates thought leadership across a comprehensive range of data sources.

• Advocates and influences company-wide use of state-of-the-art tools.

• Identifies and articulates relationships between business levers across organizations.

• Applies comprehensive understanding of applicable company, departmental, and Retail Operations SOPs.

• Stays informed of technical and professional knowledge and new developments in Business Analysis.

• Provides function-wide process advice and insight.

• Advises Team Members on objective and priority setting.

• Demonstrates exceptional interpersonal communication skills and levels of tact, diplomacy and confidentiality.

• Communicates effectively with all types of audiences, internally and externally, including senior leadership.

• Conveys and consults on complex matters with broad organizational significance.

• Recommends actions or alternatives to be taken by leadership when tax reporting data discloses unfavorable trends, deviations or financial mismanagement.

• Supports a philosophy of ‘shared fate’.

• Provides consultation and advice to others within and beyond the team.

• Develops complex solutions to business problems through in-depth analysis and coordination / negotiation with key decision makers.

• Uses experience, innovation, and judgment to make decisions that may be based on partial information.

• Considers enterprise-wide implications of decisions and recommendations.

• Demonstrates strategic understanding of WFM’s and supported stores / regions / global business models, objectives, competitive strengths and opportunities.

• Leverages knowledge of customer, market and industry trends and emerging challenges to make business improvement recommendations.

• Demonstrates exceptional knowledge of the WFM product mix, supply base and retail operations.

Education & Experience:

• BA/BS degree and 6+ years’ relevant experience OR equivalent combination of education and relevant experience.

• 5+ years' experience in retail, grocery or related industries

• 4+ years' experience with SQL, Tableau and AWS tools

• Masters Degree is preferred

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.